Privacy Policy

Information we collect

Harbor collects information you provide when you create an account, complete onboarding, book a session, or contact us. This may include:

• Name and email address
• Mobile number (when you book a session)
• City and preferred area
• Onboarding and questionnaire responses (such as mood preferences, availability, comfort level, and social style)
• Session bookings (experience, time, and related details)
• Feedback or report information if you email Harbor

Information we do not currently collect

Harbor does not currently store attendance records in the product. Do not assume attendance is tracked unless we tell you otherwise in a future update.

How we use information

• Operating your account and authentication
• Processing and managing session bookings
• Providing support and responding to your requests
• Reviewing safety concerns and community reports
• Improving Harbor’s experiences and platform

Sale of personal information

Harbor does not sell your personal information.

Service providers and infrastructure

Harbor uses Firebase and Google services to operate the platform. These providers may process data on our behalf to host the application, authenticate users, and store account and booking information.

Security

Harbor uses reasonable measures to help protect your information. No online service can guarantee absolute security, and we cannot promise that unauthorized access, loss, or alteration will never occur.

Account deletion

You may request deletion of your Harbor account by emailing team.harbor.live@gmail.com with the subject line: Account Deletion Request.

Please include the email address associated with your account. Harbor aims to process verified deletion requests within 30 days. Some information may be retained where reasonably necessary for legal, safety, or operational purposes.

Contact

For privacy questions, email team.harbor.live@gmail.com.